Frequently Asked Questions

eMedHub is a cloud-based Hospital Management Software (HMS) that helps hospitals, clinics, and labs digitize their entire operations — from patient registration to discharge, billing, pharmacy, lab, and more — all in one platform.

eMedHub is designed for hospitals, multi-specialty clinics, single-doctor practices, diagnostic labs, and pharmacy chains across India. We serve everyone from 5-bed clinics to 500-bed hospitals.

Yes. eMedHub was founded by healthcare professionals who understood the daily challenges of running a hospital. Every feature is designed with real clinical workflows in mind.

Over 150 hospitals and clinics across India trust eMedHub, with 2,000+ doctors actively using the platform every day.

eMedHub is headquartered in Coimbatore, Tamil Nadu, India, with support teams serving hospitals pan-India.

Yes. eMedHub is one of India's first HMS platforms to be ABDM-verified (Ayushman Bharat Digital Mission). We support ABHA ID creation, health record linking, and consent-based data sharing.

Yes. eMedHub includes built-in NABH audit trails, automated documentation, and compliance checklists that help hospitals achieve and maintain NABH accreditation.

eMedHub offers 23+ integrated modules including OPD, IPD, Pharmacy, Laboratory, Radiology, Billing, Appointments, Patient Portal, HR, Asset Management, Telemedicine, and specialty-specific EMRs.

Yes. eMedHub includes built-in video consultation powered by Agora, with integrated prescription and billing — no third-party app needed.

Yes. Our AI assistant auto-generates clinical notes, flags drug interactions, produces discharge summaries in under 30 seconds, and suggests ICD-10 codes based on symptoms.

eMedHub offers specialty EMRs for General Practice, Ophthalmology, OB-GYN, Pediatrics, Diabetology, Psychiatry, and more — each with custom clinical templates.

Most hospitals go live within 7 days, including data migration, staff training, and configuration. Larger hospitals with complex workflows may take 2-3 weeks.

Yes. We provide comprehensive on-site and remote training for all staff — doctors, nurses, billing operators, lab technicians, and administrators.

eMedHub is cloud-based by default, hosted on secure AWS infrastructure in India. We also offer on-premise deployment for hospitals that require it.

We handle complete data migration from your existing system — whether it's paper records, Excel sheets, or another HMS. Your historical data is preserved and accessible.

We offer a free personalized demo where you can see eMedHub configured for your hospital's specific needs. Contact us to schedule one.

We provide 24/7 support via phone, WhatsApp, email, and remote access. Every hospital gets a dedicated account manager.

Absolutely. eMedHub is highly customizable — clinical templates, report formats, billing rules, user roles, and workflows can all be configured to match your hospital's processes.

Yes. eMedHub uses enterprise-grade encryption (AES-256), role-based access controls, IP blacklisting, complete audit trails, and is hosted on SOC 2 compliant infrastructure.